General
You can reach our team through the Contact Us page on our website, or call our customer support line at 1-800-739-6837 Monday through Friday, 8:00AM to 5:00PM EST.
Ordering
To begin the ordering process, contact a GFX sales team member. They will initiate a comprehensive vehicle purchase and upfit quotation. Please refer to our Ordering Process page for a full step-by-step guide.
A Ship-Thru order allows vehicles to be delivered directly from the factory to our upfitting facility before being shipped to the end customer. This streamlines the process and reduces delivery time.
USA Ship-Thru Code: 99823
Canadian Ship-Thru Code: 99845.
Production timelines vary depending on vehicle type, upfit complexity, and current order volume. Your GFX sales representative will provide an estimated production schedule at the time of order confirmation.
Certainly. GFX Fleet Solutions offers custom engineering and upfit solutions designed to meet your fleet's unique operational requirements. To explore available options and configurations, connect with a member of our Sales team. Visit our Contact Us page for the team's contact information.
Yes. Contact your GFX sales staff or customer service representative for upfit progress updates and planned production timelines. You can reach customer support at customer.service@gfxsolutions.com or 1-800-739-6837.
Products
GFX Fleet Solutions provides a limited warranty on all aftermarket parts and labor. Please refer to our Warranty page for full details on coverage, terms, and how to submit a claim.
Reference your GFX operator's manual for specific part numbers. You can also contact GFX Customer Service and we will arrange to have the required part(s) shipped to your location. Reach us at customer.service@gfxsolutions.com or 1-800-739-6837.
Yes. GFX offers custom graphic design services to help brand your fleet vehicles professionally. Contact our sales team to discuss your requirements and available options.